Login problems are an unavoidable part of our digital lives. Since we all need to create different accounts to access different portals; therefore, there are high chances that we may face issues while signing in to our accounts. Although, with MetaMask, it generally happens when we forget visit - MetaMask login credentials, however, in some cases, the problem is caused due to some other reasons.
Therefore, in this post, we have listed some common troubleshooting methods by following which you will be able to gain access to your account. In case you have already checked that you have provided the correct credentials on the login page, then you need to jump directly to the section that follows.
Reasons behind login problems
- You are entering the seed phrase incorrectly
- Somebody else has tried to access your wallet
- You are using an outdated version of the MetaMask wallet extension
- Someone has hacked your wallet
- You are trying to login through an imposter website
Ways to fix the login issues
- Recover your wallet
The first thing that you should do in this situation is to recover your wallet immediately. Go to the section where you usually log in from and then click on the “Import using secret recovery phrase” option. Here, you simply need to provide your secret recovery phase and follow some on-screen prompts to recover your wallet. Once you do this, you will be logged in to your MetaMask login wallet.
- Re-add the browser extension/ reinstall the app
In this scenario, one more thing that you can try is to remove the existing browser extension from your browser and then add it once again by navigating to https://metamask.io/ webpage. If you are using the MetaMask app, get it reinstalled or updated.
- Clear browsing history
Sometimes, this simple trick may also help you to regain access to your MetaMask wallet. All you need to do is go to the settings of your browser and then clear the browsing history from there.
Conclusion:
To avoid any issues with accessing your wallet service, you need to make sure that you never share your MetaMask login recovery phrase with anyone. Apart from this, if anyone asks you to authenticate your account or creates a WhatsApp Group on behalf of MetaMask, then you should not believe in any such fake platform or fake notification as it will definitely land you in some trouble and you may lose your funds.
