If you’re unable to recover your Microsoft account using the previous method, you can add a new Microsoft account to your Xbox console.
This method works best for Xbox Series X|S and Xbox One models. Follow these steps to add a new Microsoft account to your Xbox console:
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- Turn on your Xbox console and press the Xbox button to open the guide.
- Launch Settings and select Profile & System.
- Choose Add or Switch and click on the Add new option.
- Enter the email address for your new Microsoft account and press Enter.
- Input the password for your Microsoft account and select Enter.
- Read the Microsoft Service Agreement and Privacy Statements, then click “I Accept.”
- Configure the Sign-In & Security preferences to complete the sign-in process for your new Microsoft account on Xbox.
Troubleshooting Common Issues with www.microsoft.com /link
If you encounter issues such as the sign-in link not working, consider the following steps:
- Check your internet connection and try using a different web browser.
- Clear your browser's cache and cookies, and consider disabling browser extensions that may interfere with the sign-in process.
- Ensure your browser is up to date and consider resetting your internet options to default settings, especially if using Internet Explorer.
- Verify your Microsoft account credentials, and use the account recovery options if you've forgotten your password.