Jetblue Airlines has a very flexible flight cancellation policy. The quick and convenient Jetblue Airlines cancellation policy allows you to cancel your flight in the most hassle-free way.

If you are planning to travel with Jetblue Airlines, then it is important that you thoroughly go through all its policies including the Jetblue Cancellation Policy.

To help you in acquainting with the Jetblue Airlines Cancellation policy, we have discussed all that you must know in this article. After you finish reading this article, you will be clear about the various aspects of the Jetblue flight cancellation policy which include Jetblue Cancellation Policy, Jetblue Refund Policy, Jetblue Cancellation Fee etc.

Jetblue Airlines Cancellation Policy [Updated August 2023]

There are some key features of the Jetblue Airlines Cancellation Policy which you must know before making up your mind to cancel your flight reservation. Here are the features of the Jetblue Airlines Cancellation Policy:

• The passengers are free to cancel their tickets anytime. However, a cancellation fee will be applicable.
• The airline has abolished the Jetblue cancellation fee for most fares, but you can still end up paying $200 to $400 per person per cancellation.
• The airline provides a risk-free period of 24 hours from the time of booking, during which every Jetblue flight cancellations will be free of cost and will be fully refunded, irrespective of fare type. But the policy states that there has to be at least a week’s time between such booking and departure time of the flight.
• Passengers can only cancel those tickets that were purchased directly from the Jetblue Airlines. For a ticket which was purchased from a third party, the airline won’t be responsible.
• Jetblue offers refunds only on refundable tickets. Non-refundable tickets will get travel credits. You can’t request a refund against travel credits from non-refundable tickets.
• If you have credits tied up with a refundable ticket, you can contact the airline for a refund online or offline.
• A refund request can also be made when the airline cancels a flight.
• Same day flight cancellations cost a cancellation fee, irrespective of the fare type.
• If a person cancels a ticket purchased via gift cards or vouchers, then he may get e-credits or Future credits of the same value.
• Failing to check in can result in full forfeiture of travel funds under the No show policy.

Jetblue Airlines Cancellation Policies By Ticket Type

According to the Jetblue Airlines cancellation policy, passengers have 24 hours from the time of their initial booking to cancel their reservation without incurring a cost, as long as the ticket was bought a week or more before departure.

Depending on the fare type, the cancellation policy is different for different fares.

Jetblue Airlines Cancellation Policy For Basic Economy Ticket

If you want to cancel a basic economy ticket from Jetblue Airlines, you must do it within 24 hours after the original purchase and at least one week before departure.

Jetblue Airlines Cancellation Policy For Non Refundable Ticket

• There is a $200 domestic cancellation cost and a $400 international cancellation fee if you cancel your flight more than 24 hours after booking it, depending on the fare class.
• If you cancel your original ticket before the first flight departs and you have already paid the cancellation charge, then you may use the remaining value of your ticket against a future trip with Jetblue as long as your new journey doesn’t start more than a year after the initial issuance date of your ticket.

Jetblue Airlines Cancellation Policy For Refundable Ticket

According to the Jetblue Cancellation policy, cancellation of Jetblue Airlines refundable tickets is free at Jetblue. Any variation in fare as per Jetblue cancellation policy is your responsibility.
For domestic flights, the cost of cancelling Jetblue Airlines Refundable tickets is $400 and for foreign trips, there is a cost of $200 for cancelling Jetblue Airlines Refundable Tickets if the 24 hours cancellation window is missed.

The remainder is credited to your account or can be applied to subsequent travels after this amount has been subtracted from the cost of your ticket. There are several guidelines you must adhere to which are as follows:

A non-refundable ticket, however, may be cancelled and you will receive a full refund in the event of the death of the passenger or any of his near relatives, as well as any jury duty or military orders. You will undoubtedly need supporting documentation in order to receive the benefits.

For Jetblue, Silver and general members, same-day cancellation cost $75. The cost is waived for elite members who are Gold level or higher.

Jetblue Airlines Cancellation Policy For Award Ticket

Depending on your status with Jetblue airlines, there may be a significant difference in the cost of cancelling your award ticket and having your miles redeposited.
You will not incur a Jetblue Cancellation fee and receive a refund of your miles if you cancel your flight at least 31 days prior to departure, as per the Jetblue Refund Policy.
However, depending on their level of elite membership with Jetblue, travellers who cancel a ticket bought using miles fewer than 30 days before departure will be required to pay a cancellation fee of $50 to 125.

Irrespective of your status level, you must spend $125 to have your miles redeposited if you miss your flight.
Jetblue charges Silver and regular members $75 for same-day modifications to award tickets. The cost is waived for elite members who are Gold level or higher.

The cost to cancel Jetblue Airlines flight 61 or more days prior to departure is $0 for Platinum and 1K members, $75 for General Members, $50 for Silver Members, $25 for Gold Members, and $75 for Silver Members.

When you cancel a Jetblue flight 60 days or less before takeoff, there is a cost of $100 for silver, $75 for gold, $50 for platinum, $125 for general members, and $0 for 1K members.

Jetblue Airlines 24 hours Cancellation Policy

Jetblue Airlines also offers a 24-hour risk-free period, during which free cancellation for a full refund is possible, irrespective of the fare type. However, there has to be a difference of 7 days or more in-between the time of booking and flight departure.

Some terms and conditions as per the 24 hours cancellation policy:

The passenger has to buy the ticket from Jetblue Airlines to be eligible for the policy. Tickets bought via a third party will not be eligible for this policy.
The 24-hour period starts after you finalise your reservation.
Jetblue will offer cash refunds during this period that will revert to the original source of payment as per the Jetblue Refund Policy.
Group bookings are kept out of this policy.
Vacation bundles also don’t qualify for this policy.
If you bought a ticket with e-Credit then you won’t get a cash refund.

Jetblue Airlines Flight Cancellation Process

Here is the entire process to cancel the Jetblue Airlines flight:

Go to the Jetblue Airlines official website
After this you can log into the MileagePlus program if you have an active account.
Or you can continue the process as a guest.
Now, click on the My Trips tab.
Here, you will be required to enter your existing flight details that you need to cancel.
You have to provide the confirmation number and the passenger’s last name.
Confirmation number will be on the email which you received during the booking.
Also, make sure that the passenger name is the same as on the booking.
After that, search for your trip and click on Cancel.
Now, you will be redirected to the check-out page. Here the airline will either provide the flight credit/e-credit or refund to the original source, depending on the fare type and the time of cancellation.
This refund will be calculated after deducting the respective fee as per the Jetblue Airlines cancellation policy. Although most fares do not have a charge.
Lastly, proceed with the cancellation. If you get e-credits/future credits, you can refund it later via a refund request. But conditions will apply.

Jetblue Flight Cancellation Process via App

As per the Jetblue Cancellation Policy you can similarly cancel a flight on your smartphones by using an app. To get your flight cancelled via app, you will have to follow the below mentioned steps:

Download the Jetblue Airlines app.
Login and click on My trips.
Those with the MileagePlus program can also choose to log in.
Then, you are required to fill in all the relevant flight details which include
The six-digit confirmation number
The passenger’s last name
Finally, click on Cancel to cancel your flight.
Refunds will be made accordingly as per the Jetblue cancellation policy. In case you receive future credits or e-credits you can also request a refund separately. However, everything is based on the fare type of the cancelled flight.

How to Cancel Flight on Jetblue Airlines for Award tickets?

Following the Jetblue flight cancellation policy, one can also cancel Jetblue award tickets. The process is equally easy and convenient. But unlike normal tickets, the passenger will have to pay the Jetblue cancellation fee for award tickets if they want to preserve their Miles. The airline has proposed different cancellation fees for different award tickets. And the time of cancellation also plays a very important part.

Which Tickets Can be Cancelled and When?

Now let us look at the different fare types available, and when and how you can cancel them.

In this section we will also read about how the airline practises a risk-free period, during which a passenger can cancel any flights, regardless of fare type. But after the period ends, the rules are different depending on fare type.

Basic Economy

You can’t cancel a basic economy ticket according to the Jetblue Economy Cancellation policy after the booking, outside the risk-free period. If you do, the whole travel fund will be forfeited, and you will not receive a refund nor flight credits.

Non-Refundable

Almost every ticket available on Jetblue is non-refundable except the Jetblue Fully refundable tickets. Hence, you won’t get a refund on cancellation. But it doesn’t mean that your travel funds will be lost. As the airline offers e-Credits or Flight Credits against such cancellations which can be used for future travel. However, these credits are expendable and prone to expiry. Also, you can’t request a refund against these credits, unless it is an e-Credit. If you get any credits when Jetblue Airlines cancel a flight, you can request a refund against those.

Refundable

Refundable tickets allow for cash refunds, irrespective of the time when it is cancelled, as long as it adheres to the cancellation policy No-Show. An example of this is Jetblue Economy fully refundable tickets. Since the airline has abolished cancellation fees, chances are you can clench a full refund.

Award Flights

Award flights need to be treated the same as normal fares under the Jetblue airlines cancellation policy. However, there are different types of award flights and the cancellation depends on these tiers and timing. If you fail to board the flight, then Jetblue will redeposit your Miles but charge a No-show penalty.

How to Cancel Jetblue Airlines Flight and Rebook it?

Rebooking a flight under the Jetblue Airlines cancellation policy is pretty much the same. Although we suggest logging into the Jetblue account to make the process easier.

Here’s how a passenger can rebook when Jetblue Airlines cancels a flight.

First, visit the official Jetblue Airlines website and login to your account.
Then make sure there is a cancelled flight to be rebooked.
Click on Cancelled Flights to view the list.
Now, select the flight you want and scroll down.
After that, click on Rebook Flight.
Then, create a new itinerary as per the Jetblue Airlines cancellation policy.
Lastly, click on Rebook and pay the fare difference. As the airline has abolished the flight change fee, it won’t charge you.

How to change your Jetblue flight or cancel and rebook:

Here is a step-by-step guide to change your Jetblue Airlines ticket.
Visit the official website “Jetblue.com” or you can also use the mobile application to change your flight.
Now choose “change flight” to change your ticket.
Now you can search for a new flight and you can see the fare difference. It also displaces the change fee if you have to pay any.
Jetblue flights will send you a message In case your ticket is not eligible for change.

Process to Rebook Your Jetblue Airlines Ticket

Go to the airline’s website and click on “my trip”.
Now click on “cancel flight” and enter your details like ticket number and name.
Once your cancellation is confirmed you can book a new flight by clicking on” Reservation”.
If you have any flight credits you can use them while booking a new flight.

Refundable ticket:

Refundable tickets are a good option if you are unsure about your trip. Refundable tickets are a little pricey. For instance, you can book Jetblue Economy fully Refundable tickets which will save you from hassle as you don’t have to go through any kind of cumbersome process if you want to cancel your ticket. A refundable ticket allows you to cancel your flight at any time until the day of departure and resultantly, you don’t have to pay any kind of cancellation fee.
The refund is done very quickly and easily for a refundable ticket as per the Jetblue Refund Policy. A refund will be done within 7 business days and the refund will be done in the same payment mode as you did to book the ticket according to the Jetblue Refund Policy.