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- If you are calling or emailing Kayo Sports with an account-specific inquiry, make sure you have your account information ready. This may include your email address, account number, or login credentials.
- Be clear and concise in your inquiry: When submitting a support request or speaking with a representative, be sure to explain your inquiry as clearly and concisely as possible. This will help them understand your issue and provide a timely resolution.
- Have patience: While Kayo Sports strives to respond to all inquiries as quickly as possible, it may take some time for them to get back to you. Be patient and don’t hesitate to follow up if you haven’t heard back after a reasonable amount of time.